Sales: 1-800-590-8360

Service: 1-800-590-8365


Frequently Asked Questions

Can the Kona drinking water system be installed away from the water source?

Kona coolers give you flexibility and ease of usage. You can place our drinking water system as far as 200 feet and still enjoy pure and delicious water at your end. Our water cooler installation services are capable of handling the most complex of installations, so you can trust us to work around any obstacle to deliver you the purest office water conveniently.


Are Kona Coolers available for local residences as well?

We service both commercial and residential but there is a $300 refundable security deposit for Residential.

How is the drinking water system installed?

Kona's skilled professional staff makes sure that the drinking water system is installed quickly, easily and without any trouble wherever you may be. You won't even have to lift a finger to get your work done as we have the skilled personnel to handle this procedure easily and without disturbing your d├ęcor or routine.

How do I measure how much I am saving?

At Kona, you get the best deals while saving the most. Our cost calculator helps you calculate the exact figures you'd have incurred with other alternatives. To get a better idea, consult a sales representative, get a free quote and see how we save and value your hard earned money.

I need cups, how do I place an order?

At Kona, you are in control. Place your orders or re-order right here and right now.

Approximately how long does it take for my cups' delivery?

We make sure you get your orders fast and accurately. Normally, business deliveries get done in 5 to 10 days only.

What should I do if the cups are broken or never arrive?

We are here to solve all your troubles. Simply dial the number appearing in your confirmation email and we will get right to solving your problem.

Is Kona an environment friendly water solution?

Most definitely! When you switch over to Kona, you help the environment by saving water, electricity and fuel. Also, since you won't use bottles, you will be reducing the amount of plastic spread across the nation's dumps.

Is your drinking water company better than bottled water companies?

Yes, it is. Kona gives you savings, the best service, a professional staff, free quotes and wholesale rates. We also use the newest technology like 5-stage carbon filtration, reverse osmosis, and UV sanitization to give you water that is pure, clean, healthy and simply perfect.

How can I pay?

Kona ensures that your payments are no longer a headache. We make the procedure simple by offering ACH or electronic payments so you can pay easily without any worries.

Does Kona filter remove Fluoride?

At Kona, your wish and your choice is our command. Our 5-stage carbon filtration doesn't remove fluoride but reverse osmosis does. Even in reverse osmosis, we give YOU the choice whether to remove fluoride or not.

Does switching to Kona increase water and electric bills?

When you switch over to Kona, you get the best water without worrying about increasing your bills. Each of our filtered water coolers will affect your bill by $3.00 per year more or less. As for electrical usage, it's equal to that of bottled water coolers, i.e. $3.50/month. However, this is a small price for pure water!

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Kona Water Cooler

The Kona Water Cooler is a top of the line filtered water cooler that provides its users with an endless supply of pure water.

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